REFUND POLICY

We offer a 30-day money-back guarantee. If you are not satisfied with Pack Tracker Pro Premium, you may request a full refund within 30 days of your order date, for any reason — including simply changing your mind.

Purchases are sold by our online reseller and Merchant of Record, Paddle.com, and refunds are processed by Paddle in line with Paddle's Refund Policy.

You may cancel your subscription at any time from the Your membership page in the app, or through Paddle. Cancellation stops all future renewals and charges. Your Premium features remain active for the remainder of the billing period you have already paid for, and your account returns to the Free plan at the end of that period.

Cancelling never deletes the pack hits you have tracked.

Outside the 30-day window, we will review a refund request and, where appropriate, issue a full or partial refund in situations such as:

• Duplicate or accidental charge — you were billed more than once for the same period.
• Unauthorized charge — the payment was made without the account owner's permission.
• Failure to deliver — a technical fault on our side prevented you from accessing the paid features for a significant part of your billing period and we were unable to resolve it.
• Billing error — you were charged an incorrect amount, or charged after a valid cancellation.
• Any refund we are required to provide by applicable law.

All prices, averages, and estimates shown in Pack Tracker Pro are informational only and are not appraisals. Refunds cover your subscription payment; they do not cover losses from buying, selling, or trading cards based on information shown in the service.

Refunds are handled by Paddle, our Merchant of Record. Request one at paddle.net using the email address on your order, or email Packtrackerpro@gmail.com with your username, the date and amount of the charge, and a short description of your request.

We respond to refund requests within 5 business days. Approved refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Please contact us before filing a chargeback with your bank or card issuer — most billing issues can be resolved quickly and directly. Accounts with an open or completed chargeback may be suspended until the matter is resolved.

If we change subscription pricing, the new price applies only to billing periods that begin after we notify you. If a free trial is offered, you will not be charged during the trial; unless you cancel before it ends, the subscription converts to a paid plan at the disclosed price, and charges after conversion are subject to this policy.

Anthony DeSiata, owner of packtrackerpro.com — Packtrackerpro@gmail.com